Privacy Policy

Privacy Policy

​Effective Date: January 06, 2026

​Welcome to EDP Online Shop. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

​Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

​1. Information We Collect

​We may collect information about you in a variety of ways. The information we may collect via the Application includes:

​A. Personal Data

​Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application, such as online chat and message boards.

​B. Derivative Data

​Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.

​C. Financial Data

​Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. Note: Most financial information is stored by our third-party payment processors.

​D. Mobile Device Data

​Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Application from a mobile device.

​2. Use of Your Information

​Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • ​Create and manage your account.
  • ​Process payments and refunds.
  • ​Deliver products and track shipments.
  • ​Email you regarding your order or account.
  • ​Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
  • ​Increase the efficiency and operation of the Application.
  • ​Monitor and analyze usage and trends to improve your experience with the Application.
  • ​Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

​3. Disclosure of Your Information

​We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • ​By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to protect the rights, property, and safety of others.
  • ​Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • ​Marketing Communications: With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

​4. Cookies and Tracking Technologies

​We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application.

​5. Security of Your Information

​We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

​6. Policy for Children

​We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

​7. Your Rights (Account Information)

​You may at any time review or change the information in your account or terminate your account by:

  • ​Logging into your account settings and updating your account.
  • ​Contacting us using the contact information provided below.

​Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

​8. Contact Us

​If you have questions or comments about this Privacy Policy, please contact us at:

​EDP Online Shop Phone/WhatsApp: 01920235377, 01614-465919

Email: edponlineshop.bd@gmail.com