Order procedure

How to Place an Order

​Welcome to EDP Online Shop! Shopping with us is quick, easy, and secure. Just follow these simple steps to place your order:

Step 1: Browse and Select Products

​Explore our wide range of products by browsing through the categories or using the search bar. Click on any product to view its details, price, and available options (such as size or color).

Step 2: Add to Cart

​Once you have selected an item, click the "Add to Cart" button. You can continue shopping to add more products or proceed directly to your cart to review your selections.

Step 3: Review Your Shopping Cart

​Click the Cart Icon at the top of the page/app to see the items you've added. Here you can:

  • ​Adjust the quantity of each item.
  • ​Remove items you no longer wish to purchase.
  • ​Apply a Coupon Code if you have one.

4. Step 4: Proceed to Checkout

​Click the "Checkout" or "Proceed to Pay" button. If you are not logged in, you can log into your account or continue as a guest.

Step 5: Provide Shipping & Billing Details

​Accurately fill in your delivery information:

  • Full Name
  • Phone Number (Please provide a reachable number)
  • Full Address (House number, Road, Area, and District)

Step 6: Select Payment Method

​Choose the payment option that is most convenient for you:

  • Cash on Delivery (COD): Pay when you receive the product.
  • Mobile Banking: Pay securely via bKash, Nagad, or Rocket.
  • Online Payment: Pay via Debit/Credit Cards (if applicable).

Step 7: Confirm Your Order

​Review your order summary, including the product price and delivery charges. Click on "Place Order" to finalize.

What Happens Next?

  • Confirmation Call: Our customer support team may call you within a short time to verify and confirm your order.
  • Processing: Once confirmed, we will pack your product and hand it over to our delivery partner.
  • Delivery: You will receive your product within our specified delivery timeline (24-48 hours for Dhaka, 3-5 days for outside Dhaka).

Need Help?

If you face any issues while placing an order, please contact our support team:

📞 Phone/WhatsApp: 01920235377, 01614-465919